LEVENTE ERŐSOperations & Growth Partner
Fractional COO · Operations leadership · Business building

I build the systems that make growth work.

I help founders and leadership teams turn ambitious plans into clear priorities, scalable operations and repeatable execution.

Budapest-based · Experienced across international markets
Portrait of Levente Erős outdoors
Operator firstStrategy, people, systems. Then execution.Built from the inside — not from the sidelines.
Budapest · International experience
50k+
Daily deliveriesWolt Hungary operations
23
MarketsGlobal strategy & operations programmes
1k+
Retail locationsWolt Hungary business portfolio
Selected work / 01

Not just roles.
Things I've built.

Four examples of building, fixing and scaling real-world operations. Each is a different version of the same challenge: making growth work.

02 / SCALING OPERATIONSWOLT

Scaling delivery without losing control.

Built the teams and operating systems behind a high-volume marketplace — including a no-code, increasingly self-service courier onboarding journey.

50k+daily deliveries
<30maverage delivery time
Read full story
03 / NEW BUSINESS BUILDINGWOLT

Building a retail business from zero.

Developed Wolt Hungary's new retail business across grocery, pharmacy, convenience and specialist retail, from major chains to neighbourhood shops.

1k+physical store locations
~30person team
Read full story
04 / CUSTOMER OPERATIONSDELIGO VISION

Building deployment and support systems that scale.

Designed repeatable enterprise deployments and built the support team, playbooks and Jira Service Management foundations behind them.

2 tracksdeployment & support
Read full story
How I help / 02

When to bring me in.

Different businesses, familiar symptoms: growth has created complexity, but nobody quite owns the system that makes everything work.

Fractional COO / Operations Partner

Operating model, leadership rhythm, priorities, KPIs, team design and day-to-day execution ownership. A senior operator without the full-time commitment.

Ongoing · Embedded · Hands-on

Market Entry & Business Building

Turn an opportunity into a working business: market approach, partner development, commercial processes, operating setup and cross-functional coordination.

Launch · Build · Grow

Transformation & Interim Leadership

Fix processes that don't scale, stabilise an operation, build a customer delivery model, or temporarily own a function through a period of change.

Diagnose · Improve · Transition
My approach / 03

Big-picture thinking.
Details that work.

I don't believe in handing over a strategy deck and disappearing. The real work is turning priorities into a system the team can actually run.

01

Understand the reality

Talk to people, follow the work, look at the numbers and identify where growth is getting stuck.

02

Make the priorities explicit

Clarify what matters, who owns it and what needs to change first.

03

Build alongside the team

Processes, dashboards, workflows, roles and cadences — whatever the business actually needs.

04

Make it stick

Embed the routines, transfer ownership and keep improving until the system works without heroics.

About / 04

Operator by trade.
Builder by temperament.

Levente Erős smiling in a natural outdoor portrait
Less corporate headshot. More actual human.

I'm Levente — an operations leader who likes turning complexity into something teams can actually work with.

I spent roughly seven years at Wolt, leading Hungarian operations, building a new retail business and working on international strategy and operations programmes across 23 markets.

I later led customer operations at Deligo Vision, an AI-powered retail technology company, where the challenge was making enterprise delivery more predictable and scalable.

My background combines hands-on operations leadership, engineering and an MBA. I enjoy ambiguous, fast-moving situations — particularly when the solution needs both structured thinking and people willing to roll up their sleeves.

Based inBudapest, Hungary
Working internationally
FocusScaling · Operating models
New business · Execution
EngagementsFractional · Project-based
Interim leadership
Let's work together / 05

Building, fixing or
scaling something?

Tell me what you're working on and where you're getting stuck. We can figure out whether there's a useful way to work together.

Start a conversation